Terms of service
Please review these terms before using the website, asking for subscription access or contacting support.
1. Acceptance
These terms govern access to the Nigma TV website, subscription information and customer support. By placing an order or using account details supplied after purchase, a customer confirms acceptance of the applicable terms and policies.
2. Customer information
Customers must provide accurate order and contact information and have legal capacity to purchase digital services in their jurisdiction. A parent or guardian should authorise purchases where required.
3. Digital subscription
Subscription duration, device allowance and price are displayed on the relevant plan or order information. Customers are responsible for checking the selected plan before payment. Digital account information is delivered electronically; no physical product is shipped for a subscription.
4. Activation and support
Activation normally begins after payment confirmation and any required verification. Timing may vary with payment status, order volume, technical maintenance and support availability.
5. Prices and payments
Prices should be confirmed before payment. Third-party payment providers may apply their own fees, currency conversion costs or charges. An order may be delayed or cancelled if payment cannot be verified.
6. Subscription duration and devices
A subscription begins when the account is activated unless another start date is confirmed. A one-device plan permits one simultaneous connection. Customers requiring simultaneous use on multiple devices must select the appropriate allowance.
7. Compatibility and internet
Customers are responsible for having a compatible device, supported player and reliable internet connection. Streaming quality depends on the source, network, device, location and third-party application.
8. Content rights and lawful use
Customers must use the service only where permitted by applicable law and must ensure they have the right to access any third-party content. Third-party trademarks and media rights remain with their owners.
9. Refunds
Refund eligibility is governed by the separate Refund Policy.
10. Contact
For questions about these terms, contact Nigma TV on WhatsApp at +44 7716 148911. This draft requires legal review before publication.